Customs Manager

Activity area : Business services

Post category : Logistics and procurement

Province : Ontario

Region : Mississauga

Recruiter : Brian Gordon

Contact us : bgordon@hubbletalent.ca

Job description :

Our exclusive well established client - a North American provider of transportation services has partnered with Hubble Talent to uncover a Customs Manager who will report directly to the President. This Customs Manager will be responsible for a diverse staff and work out of their GTA west headquarters.

Responsible for:

• Efficiently and effectively manage the customs clearance of shipments to and from the United States.
• Consult with internal stakeholders to improve processes, and reduce costs related to Customs clear.
• Manage a unionized staff of 14 separated into 3 Groups (PARS / PAPS / Bond).
• Coordinate efforts/training for local Bond Clerks @ terminals across the country.
• Monitor Customs related processes for improvements.
• Maintain communication with related carrier partners.
• Monitor daily KPI reports to detect exceptions and take appropriate action.
• Maintain a knowledge of all I.T. related functions/software directly involved in the Customs process as well as supporting processes.
• Participate in planning for changes relating to the Customs processes (Terminal openings/closures/realignments).
• Communicate with process Owners when changes are required and/or implemented that will impact other processes (Line haul, Terminal Operations, etc.) to ensure there is no unintended consequences.
• Make operating system changes that support Customs processes.
• Monitor and maintain participation in cross border security programs (CTPAT / PIP - Portal requirements annual, site visits (every 2 to 3 years), perform security audits and communicate deficiencies).
• Respond to inquiries from internal Depts in reference to Customs processes (Sales / Partners / Operations / Linehaul / Customer Service / Rating).
• Respond to customs brokers and customers to resolve disputes and/or clearance problems.

Skills and qualifications :

• Licensed Customs Broker (preferred).
• Thorough knowledge of both Canadian and US customs processes.
• Experienced leader able to develop and then lead a high performing team.
• Logistics and transportation industry experience.
• Must be Bondable.
• Highly organized and able to manage multiple priorities in a fast-paced environment.
• Highly skilled in the use of all Microsoft Office products, especially Excel and Word.
• Only candidates that bring this type of transportation experience and living in the GTA will be contacted - no exceptions.

Apply